FAQ

If your Lockbox does not Unlock after a timer ends or after you enter an override code, the box has probably been "overstuffed". This means there is upward pressure from the contents on the lid.

To solve, press down on the lid, and manually re-lock (press and hold middle button for 5 seconds). Continue pressing down on the lid, and enter the override code for lockbox & standard timer (Up, Up, Down, Down, Left, Right, Left Right).

Remember that this code only works in Standard Mode! We do not publish a Fortress Mode override code, please contact us for assistance.

We can't tell the difference between a true emergency and a break-down of will. So please only contact us in case of a true emergency or mistake.

You can contact us using the form above to receive an emergency override code. We will get back to you as soon as we can.

If you missplaced the instruction manual, not to worry! Simply visit here to access it again.

Check it out!

After you have set a timer and pressed the middle button to initiate, there is a 15 second count-down period where the screen blinks. Pressing any button during the countdown will cancel the timer and require you to re-enter your timer.

To activate Fortress Mode, press the Enter button to wake up the device. Use the arrow buttons to navigate to the settings and select Fortress Mode. Once selected, press Enter again to confirm, and the countdown will begin, locking the box. If the box does not lock, try resetting the device by removing the batteries for 30 seconds and then reinstalling them.

If your override code does not work, make sure you are entering it correctly, as the code is case-sensitive. Check your email to confirm you are using the most recent override code sent to you. If the problem persists, contact our support team with your order details and the device serial number for further assistance.

Yes it is for V1 and V2. We will be launching V3 in the Winter of 2024 that will have multiple Fortress override codes

No it does not, the countdown timer will remain in place until the countdown has been completed.

Unfortunately, the screen is always on and doesn't turn off. It's designed to be ready for use at any moment

4-6 months with 2 x AA batteries

No, it does not block cell signals.

No, you have to wait until the original countdown is complete to add more time.

1 minute - 30 days.

Yes, there are 2 holes allowing a charging cable to pass through.

Lockbox Only Mode - No timed countdown | Override code provided with product

Standard Mode - Timed Countdown | Override code provided with product

Fortress Mode - Timed Countdown | No Override code provided (must contact customer support for emergency override)

If you charge the product and see a red or green light indicator but pressing the button underneath does not power up your Buddha, you unfortunately have a faulty unit.

Let us make this right for you by shipping you a new product at no charge. Simply contact us using this form, and make sure to reference your order number. We will get a working unit to you as quickly as possible.

Release the tension you may be holding in your jaw and mouth.

Follow the guided breathing cycle:
1) Green Buddha: Inhale through nose
2) Purple Buddha: Hold
3) Blue Buddha: Exhale through mouth

It will take practice to get used to and realize the full benefits of mindful breathing.

4 - 7 - 8 method | 5 - 5 method

The Mindsight Breathing Buddha is powered by a rechargeable Li-Ion battery (included) and can be charged with the provided USB-C cable.

It takes around 3hrs to fully charge. The battery should last around 3 months with daily use of 10 mins.

No, the Breathing Buddha does NOT make sound

No, the breathing cycles and colors cannot be changed.

Yes, simply tap on a hard surface and the brightness will increase/decrease (there are 2 levels)

No! That is one of the best things about it, there are no phones or apps required!

The "wings" of your product are made from 0.5" thick plywood using Eucalyptus & Ash. Based on the temperature and humidity of your home, minor warping may occur as it adjusts. This should not be very noticeable when viewing the pattern from the front but may be noticed from the side.

Minor warping will not effect the beauty or function of the product. If your product experiences warping that leads to pieces rubbing against each other, please contact us so we can provide you with a replacement.

No, this is not a fan, it is a designed to be a piece of art which creates a gentle reminder to take a break to pause & reset during your busy day.

Each "wind up" rotation powers 15 minutes of run time of the product -- make sure it has been wound up at least a few times before giving it a gentle clock-wise spin.

If this is not the issue, then there may be friction based on how the 2 layers were installed onto the wall mounted base. Try loosening the front cap and gently wiggling the 2 layers to ensure they are not pressed too tightly against the rubber stoppers. Or try applying a small amount of oil to the metal pole coming from the base. Do not attempt to pull on the wall mounted base gear!

If this does not resolve the issue, please contact us so we can help! Write us at: support@mindsightnow.com

If you misplaced the assembly manual, you can access here it.

If you're having trouble with a step in the process, feel free to contact us and we can reply back or even schedule a quick video call with you.

No, this is not a fan, it is a designed to be a piece of art which creates a gentle reminder to take a break to pause & reset during your busy day.

Having a prompt to pause and take a deep breath can be extremely helpful in today's always-on, meeting filled world. Place Ripple somewhere near your work area as a way to notice, pause, and use.

Take a few minutes to turn on, watch the rotating pattern, and take a few deep breaths. The motion is a helpful anchor to tune out distractions and allow your mind to reset and regain your creative senses.

With a full charge, Ripple will rotate for approximately 8 hours. But we've added an Auto shut off after 1 hour feature in case you forget to turn it off.

There's very little difference between the two. Orders placed through our website will arrive in 1 week on average while Amazon's deliveries can often be faster (between 2 - 4 days).

In either case, you'll be getting an authentic Mindsight product and we will support any questions or issues you experience.

Submit a return request by completing the Contact form on our website and choose "Other" as the contact reason -- then provide a brief reason for the return. For any issues related to the quality of the product, we will supply you with a pre-paid shipping label to complete your return and a replacement product at no cost. If you simply changed your mind and didn't decide to keep the product, we will also provide a pre-paid shipping label but will charge a $9.99 flat rate return shipping fee against your refund.

To return an order purchased on Amazon, log in to your Amazon account and go to Your Orders. Find the product you want to return, click Return or Replace Items, and follow the on-screen instructions to complete the process. If you experience issues with the return, contact our support team for further assistance.

Our standard shipping cost is $9.99. However, when you sign up for our email newsletter, you'll not only enjoy FREE shipping on your orders but also receive weekly content on mindfulness, along with updates on our latest offerings and promotions. It's our way of thanking you for joining our community. Don't miss out – sign up today for free shipping and valuable mindfulness content!

At this time, we do not ship outside the United States. Try visiting our Brand store on Amazon.

Amazon ships to many countries with an additional shipping cost. Here's the complete list.

We go to great lengths to minimize our carbon footprint on the environment. For example, we color-print as minimally as possible, use EPE recyclable foam instead of styrofoam, and make our product packaging as small and efficient as possible.